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Nigel Hill Author & Editor

Nigel Hill, Bill Self, Greg Roche

The Handbook of Customer Satisfaction and Loyalty Measurement cover

The Handbook of Customer Satisfaction and Loyalty Measurement

2 authors - Hardback

£145.99

How to Measure Customer Satisfaction cover

How to Measure Customer Satisfaction

2 authors - Hardback

£210.00

How to Measure Customer Satisfaction cover

How to Measure Customer Satisfaction

2 authors - Paperback

£46.99

Customer Satisfaction Measurement for ISO 9000: 2000 cover

Customer Satisfaction Measurement for ISO 9000: 2000

2 authors - Hardback

£210.00

Customer Satisfaction Measurement for ISO 9000: 2000 cover

Customer Satisfaction Measurement for ISO 9000: 2000

2 authors - Paperback

£64.99

The Handbook of Customer Satisfaction and Loyalty Measurement cover

The Handbook of Customer Satisfaction and Loyalty Measurement

2 authors - Paperback

£38.99