Game Changers in Leadership Communication

Building Trust in a Low Trust World

Pamela Shockley-Zalabak author Sherwyn Morreale author

Format:Hardback

Publisher:Taylor & Francis Ltd

Published:28th Jul '26

Currently unavailable, and unfortunately no date known when it will be back

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Game Changers in Leadership Communication cover

Amid a world marked by skepticism, disruption, and eroding confidence, Game Changers in Leadership Communication vividly describes how formal and informal leaders can engage in communication to build or destroy trust when it matters most.

Drawing on decades of research and real-world experiences, Pamela Shockley-Zalabak and Sherwyn Morreale reveal how everyday communication choices can result in leaders becoming either positive or negative game changers. Through interviews and case studies, the book provides thought-provoking and interactive guides and suggestions for Personal Reflections to help work through complex problems around trust and leadership. It integrates leadership communication theory with five research-based drivers of trust—competence, openness and honesty, identification, reliability, and concern for others. It addresses such salient topics as decision making, crises and disasters, global workforces, the global rise of authoritarianism, politics, AI, and ethics.

This book serves as a primary or supplementary text for upper-division and graduate courses within the subjects of organizational communication, leadership, management, business, public affairs, and public relations, and will also be of interest to current and aspiring leaders.

"Game Changers in Leadership Communication isn't just another book on leadership—it is a roadmap to navigating a quintessential element of effective leadership: building TRUST! Shockley-Zalabak and Morreale provide practical and actional steps to foster trust in any environment, enabling extraordinary results."

Laura Quinn, Global Director, Portfolio & Programs, Center for Creative Leadership (retired)

“Trust is the beating heart of leadership—and communication is its lifeblood. Game Changers in Leadership Communication blends research-based insights with real-world examples to show how leaders can rebuild confidence and thereby build trust. This book will not only change your game, but it will also change your life. You will learn winning strategies for influencing others, restoring trust, and making positive changes in your relationships, in your organizations, and in your life. Game Changers in Leadership Communication teaches leaders like you how to communicate with authenticity, clarity, and purpose, turning skepticism and distrust into trust. This book is a must-read for any leader looking for practical strategies to build trust and use leadership to influence others effectively and ethically.”

Steven A. Beebe, Professor Emeritus of Communication Studies, Texas State University, USA

ISBN: 9781041073956

Dimensions: unknown

Weight: 630g

240 pages